---
title: How to Manage 911 Addresses
description: To verify the current address and update the 911 registration for Direct Inward Dialing (DID), please follow these steps.
---

[Skip to content](https://helpcentre.primus.ca/how-to-manage-911-addresses#main-content)

- [English](https://helpcentre.primus.ca/how-to-manage-911-addresses)
- [Français](https://helpcentre.primus.ca/fr/comment-gerer-les-adresses-911)

English

Show submenu for translations

![Primus\_SecondaryBusinessLogo.png\]](https://helpcentre.primus.ca/hs-fs/hubfs/Primus_SecondaryBusinessLogo.png?height=50&name=Primus_SecondaryBusinessLogo.png)

Open main navigation

Close main navigation

- - [English](https://helpcentre.primus.ca/how-to-manage-911-addresses)
    - [Français](https://helpcentre.primus.ca/fr/comment-gerer-les-adresses-911)

  English
  
  Show submenu for translations
- Primus.ca

 Primus.ca

 Find helpful tips & tools.

- There are no suggestions because the search field is empty.

1. [Primus Help Centre](https://helpcentre.primus.ca/?hsLang=en)
2. [Hosted PBX](https://helpcentre.primus.ca/hosted-pbx?hsLang=en)
3. [Troubleshooting](https://helpcentre.primus.ca/hosted-pbx?hsLang=en#troubleshooting)

# How to Manage 911 Addresses

To verify the current address &  update your DID's 911 listing, you can do so by doing the following:

1- Login to voice.primus.ca/HPBX   
2- Change view from Basic to Advance   
3- On left side click on Admin settings   
4- Scroll down and click on Manage 911 settings   
5- Locate the DID you wish to modify and click the yellow folder on the right side of that DID   
6- A pop-up window will show the current address   
7- Click on edit to change the address   
\- If needs to apply same address to multiple DID's you can select the DID in the list below the new address you are typing   
8- click save

The DID you have selected are now updated with the new address for 911.

- [Business Internet](https://helpcentre.primus.ca/business-internet?hsLang=en#main-content)

    - [Service Installation](https://helpcentre.primus.ca/business-internet?hsLang=en#service-installation)
    - [Troubleshooting](https://helpcentre.primus.ca/business-internet?hsLang=en#troubleshooting)
- [Hosted PBX](https://helpcentre.primus.ca/hosted-pbx?hsLang=en#main-content)

    - [Service Installation](https://helpcentre.primus.ca/hosted-pbx?hsLang=en#service-installation)
    - [Troubleshooting](https://helpcentre.primus.ca/hosted-pbx?hsLang=en#troubleshooting)
- [My Portals](https://helpcentre.primus.ca/my-portals?hsLang=en#main-content)

    - [Hosted PBX](https://helpcentre.primus.ca/my-portals?hsLang=en#hosted-pbx)
    - [uControl](https://helpcentre.primus.ca/my-portals?hsLang=en#ucontrol)
    - [eCare](https://helpcentre.primus.ca/my-portals?hsLang=en#ecare)
- [Network Status](https://helpcentre.primus.ca/network-status?hsLang=en)
- [Contact Us](https://helpcentre.primus.ca/contact-us?hsLang=en)

[![Chill listening crop-3](https://helpcentre.primus.ca/hs-fs/hubfs/Primus_SecondaryBusinessLogo.png?width=110&height=55&name=Primus_SecondaryBusinessLogo.png "Chill listening crop-3")](https://helpcentre.primus.ca/?hsLang=en)

© 2024 Primus. All Rights Reserved

<https://www.facebook.com/primusforbusiness/> <https://www.linkedin.com/company/primus-ca/> <https://twitter.com/primus4business>

Copyright © 2026, Distributel