---
title: Forgotten Username or Password
description: If you have forgotten your username or password for uControl …
---

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# Forgotten Username or Password

## If you have forgotten your username or password for uControl …

Please contact Business Customer Care with the following information:

- Account Name/Number
- Name of person trying to access the portal

We hope this info was a help. If you have any problems or questions, please let us know.   
You can contact us at![phone-icon-blue](https://helpcentre.primus.ca/hs-fs/hubfs/phone-icon-blue.png?width=20&height=16&name=phone-icon-blue.png) 1-888-501-8430 for additional assistance.

 

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