Forgotten Username or Password

If you have forgotten your username or password for ecare.primustel.ca …

Please contact Business Customer Care with the following information:

  • Account Name/Number
  • Name of person trying to access the portal

We hope this info was a help. If you have any problems or questions, please let us know.
You can open a support ticket or contact us at 1-888-501-8430 for additional assistance.