Here are the instruction for bridging the SmartRG modem
1- Log into the firmware of the modem (192.168.1.1)
2- Once there, click on the Advanced section. It will ask you for credentials in which case you’ll enter admin as both username and password.
3- Once logged in, click on the WAN service under the Advanced setup section, check all Interfaces listed, and click on the remove button.
4- Next click on the WAN service section, then click on Add. The first option to choose here would be the atm0(0_0_35) (Eastern Locations)or atm1(0_0_33) (Western location) interface in the dropdown for speed of 7 or 16mbps and click on next.
5- It will request some additional information. Make sure to select Bridging, -1 for Priority and -1 for VLAN, click on Next, then next once again, then Apply/Save.
6- Click on add once again, except this time, select the ptm0(0_1_1) Service, then click on next.
7- It will request some additional information. Make sure to select Bridging, 1 for Priority and 35 for VLAN, click on Next, then next once again, then Apply/Save.
We hope this info was a help. If you have any problems or questions, please let us know.
You can open a support ticket or contact us at
1-888-852-2381 for additional assistance.