If you would like to register for eCare …
- Navigate to https://ecare.primustel.ca/
- Choose the language that best suits your Business account preferences.
- From the eCare home page select the Register Now button on the right-hand side of the screen.
- Read and agree to the Terms and Conditions of the site by clicking on the I ACCEPT button.
- Provide your Primus Business Account Number and Postal Code as displayed on your invoice, then proceed by clicking Continue.
- Fill in the required details in the fields marked with a red star to set up your profile.
- You will be prompted to create a User ID and Password for accessing eCare.
- You will also be prompted to select Hint questions to assist you in remembering your password in case you forget it.
- Next, proceed by clicking on the Continue button located at the bottom of the screen.
- You will now see your account listed as an associated account, please click on Continue.
- You will now be able to view your registration information and the associated account, so go ahead and click on Print or Continue.
- Congratulations! Your registration for eCare is now complete.
We hope this info was a help. If you have any problems or questions, please let us know.
You can open a support ticket or contact us at 1-888-501-8430 for additional assistance.