---
title: How To Register for eCare
description: If you would like to register for eCare …
---

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# How To Register for eCare

## If you would like to register for eCare …

1. Navigate to [https://ecare.primustel.ca/](https://ecare.primustel.ca/)
2. Choose the language that best suits your **Business** account preferences.
   
   ![](https://helpcentre.primus.ca/hs-fs/hubfs/HowtoRegisterforeCare-E%20-%20step%202-png.png?width=688&height=326&name=HowtoRegisterforeCare-E%20-%20step%202-png.png)
3. From the eCare home page select the **Register Now** button on the right-hand side of the screen.
   
   ![](https://helpcentre.primus.ca/hs-fs/hubfs/HowtoRegisterforeCare-E%20-%20step%203-png.png?width=688&height=561&name=HowtoRegisterforeCare-E%20-%20step%203-png.png)
4. Read and agree to the Terms and Conditions of the site by clicking on the **I ACCEPT** button.
   
   ![](https://helpcentre.primus.ca/hs-fs/hubfs/HowtoRegisterforeCare-E%20-%20step%204-png.png?width=609&height=329&name=HowtoRegisterforeCare-E%20-%20step%204-png.png)
5. Provide your **Primus Business Account Number** and **Postal Code** as displayed on your invoice, then proceed by clicking **Continue**.
   
   ![](https://helpcentre.primus.ca/hs-fs/hubfs/HowtoRegisterforeCare-E%20-%20step%205-png.png?width=688&height=473&name=HowtoRegisterforeCare-E%20-%20step%205-png.png)
6. Fill in the required details in the fields marked with a red star to set up your profile.  
     - You will be prompted to create a **User ID** and **Password** for accessing eCare.
     - You will also be prompted to select **Hint** questions to assist you in remembering your password in case you forget it.
     - Next, proceed by clicking on the **Continue** button located at the bottom of the screen.
       
       ![](https://helpcentre.primus.ca/hs-fs/hubfs/HowtoRegisterforeCare-E%20-%20step%206-png-3.png?width=688&height=522&name=HowtoRegisterforeCare-E%20-%20step%206-png-3.png)
7. You will now see your account listed as an associated account, please click on **Continue**.
   
   ![](https://helpcentre.primus.ca/hs-fs/hubfs/image-png-Jun-26-2024-06-08-01-8424-PM.png?width=756&height=425&name=image-png-Jun-26-2024-06-08-01-8424-PM.png)
8. You will now be able to view your registration information and the associated account, so go ahead and click on **Print** or **Continue**.
   
   ![](https://helpcentre.primus.ca/hs-fs/hubfs/HowtoRegisterforeCare-E%20-%20step%208-png.png?width=632&height=678&name=HowtoRegisterforeCare-E%20-%20step%208-png.png)
9. Congratulations! Your registration for eCare is now complete.
   
   ![](https://helpcentre.primus.ca/hs-fs/hubfs/HowtoRegisterforeCare-E%20-%20step%209-png.png?width=688&height=223&name=HowtoRegisterforeCare-E%20-%20step%209-png.png)

 

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