- Access the e-Care portal at https://ecare.primustel.ca/ and log into your account.
- From the main page, in the menu on the left click Set up Pre-Authorized Payment.
- On the Automatic Bill Payment page, select the method of payment you would like to use and enter the credit card or bank account details.
- Once you have entered the necessary information click Continue to proceed to the next page.
- Please confirm the type of payment you have selected and click Submit.
- You are now registered for pre-authorized payments.
We hope this info was a help. If you have any problems or questions, please let us know.
You can open a support ticket or contact us at 1-888-501-8430 for additional assistance.