How To Update Your Email Address

1. Visit the e-Care portal located at https://ecare.primustel.ca/ and proceed to log in to your account.
   
   
2. Navigate to the main page and click on the option to Edit your e-Care Profile located in the menu on the left.
   
   
3. Enter your new email address in the Work E-mail address field under the first section. Please note that this will update the registered email address for e-Care only and not the email address Primus has for eBilling or other contact purposes.
   
   
4. After updating your email address, simply scroll down to the bottom of the page and click on the Continue button.
   
   
5. You will receive a confirmation page with your profile information. You can click on Edit to make additional changes, Print to get a hard copy, or E-Care Main Menu to return to the e-Care home page.
   
   

We hope this info was a help. If you have any problems or questions, please let us know.
You can open a support ticket or contact us at 1-888-501-8430 for additional assistance.