Consider making your password more memorable while ensuring it remains complex enough to prevent easy guessing.
- Access your uControl account by logging in.
- Navigate to the "Management" tab and select "Users".
- Type in the username (often the account number) into the search field or locate the user you are looking for by scrolling down.
- Select the "edit" option next to the user for whom you wish to update the password.
- The new password must meet the following criteria:
- Be a minimum of 8 characters long.
- Include at least 1 uppercase letter.
- Include at least 1 lowercase letter.
- Include at least 1 digit (0-9) without having more than 3 digits consecutively.
- Avoid using a substring of your account number (e.g., 2000xxxx).
- Confirm the new password.
- Press the "Save" button to confirm the changes.
Navigate back to the main screen by clicking on "Management" and then selecting "Dashboard".
We hope this info was a help. If you have any problems or questions, please let us know.
You can open a support ticket or contact us at 1-888-501-8430 for additional assistance.