---
title: How to Generate CDR Report
description: Call statistics are presented in the form of a report and/or data table, also known as a 'Call Detail Record' or 'CDR report'.
---

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# How to Generate CDR Report

Visual data / report, does exist, this is called CDR Report. You need to be logged in the voice.primus.ca portal as an admin person specifically to run them. 

A) login to voice.primus.ca with an Admin account    
B) Change the view from basic to advance    
C) On the Left side click on Admin Settings    
D) under admin setting, click on Generate CDR report    
E) on the middle you will click on create New CDR    
F) you will choose if you wish to run a schedule report (will repeat the same report that you request either each day, week or Month) or an on-demand report (will be a one time only report) 

Schedule report:    
A) click on schedule report    
B) input the name of the report    
C) input which data to pull    
D) time to pull data from and when to repeat the report    
E) input the email address to where the report should be sent to. 

On-demand report:    
A) click on on-demand report    
B) choose if you wish to do a full account report or specific user report    
C) If specific user, choose all the user to be in the one time report    
D) time to pull data from    
E) input the email address to where the report should be sent to. 

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